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COVID-19 March 20 Update: A Message to Our Clients

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I wanted to update you on our efforts to continue servicing your account during the COVID-19 pandemic. We hope all of you are safe and want you to know we are here to help you solve today’s challenges and support you in whatever lies ahead.

We’ve implemented “social distancing” best practices as recommended by the CDC, and our federal and state governments. The majority of our staff are working remotely at this time without any interruption to the services we offer.

For our tax clients, even though both the filing and payment dates have been extended to July 15, 2020, we encourage you to get your information to us as soon as possible so your return can be prepared even if you chose to file on the extended date. For our audit clients, we intend to perform our testing procedures and deliver your reports as previously scheduled.

Here are a few reminders of processes that may make interactions more convenient and efficient:

  • We encourage you to submit tax documents and workpapers electronically though our secure client portal, a link to which can be found on our website or by clicking here. You may also upload information via ShareSafe, a link to which can be found in any of your Ericksen Krentel professionals’ email signatures or by clicking here. Please contact your Ericksen Krentel professional if you are not registered for these delivery methods or need assistance using them.

    We ask that you upload or send your documents, either through ShareSafe, the Client Portal or email if possible, as it will help us expedite processing your information via our tax systems. We will attempt to deliver client returns and reports electronically when we can.

    If you need to physically drop off information at the office, we will accept it at the front desk with some precautions being taken. We also have a mail slot in our front door at of our office, 4227 Canal Street, where envelopes and packages can be inserted. Please put a contact name on the envelope if delivering by this method.

    Alternatively, you can mail or overnight documents to our office. However you plan to submit your information, please let your Ericksen Krentel professional know which method you are using.

  • We also will be sending invoices via email for the foreseeable future. If you wish to pay by credit card, please call our office at 504-486-7275 and ask for our firm administrator.
  • If a video conference is necessary, please contact your Ericksen Krentel professional who can arrange a video conference meeting with you.

We are monitoring actions and programs established by federal and state government and assessing their impact on you. As a reminder, you can always monitor our COVID-19 Updates webpage by clicking here for the latest or our social media accounts at LinkedIn, Twitter or Facebook. We hope you will monitor these regularly.

As questions or concerns arise, we ask that you contact us so we can address them as quickly as possible to ensure we continue to meet your needs.

We hope and pray for a quick end to this pandemic. We wish you, your families and your staff the best during these challenging times.

Respectfully,

Ronald H. Dawson, Jr. CPA, CGMA
Managing Partner

About Ericksen Krentel

Ericksen Krentel CPAs and Consultants, founded in New Orleans, Louisiana in 1960 with offices in New Orleans and Mandeville, believes that serving as the clients’ most trusted adviser is grounded in going beyond the numbers.

That includes helping clients achieve their business and personal financial goals by providing innovative and exceptional services in the following areas: audit and assurance services, tax compliance and planning, outsourced CFO services and business valuations for a variety of industries; employee benefit plan audits; fraud and forensic accounting; business planning; IT consulting; loss calculations; and estate planning.

Learn more at www.ericksenkrentel.com.

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